Checkout
0945.857.442
TRANSPORT
FREE nationwide
CHANGE PAYMENT
WITHIN 7 DAYS
SUPPORT 24/7
0945.857.442
warranty policy
Product
Best - selling product
1. Warranty period and parts details are warranted
Warranty period:
- Warranty without charge: 3 years
- Warranty fee: Indefinite
Warranty details:
STT |
LOẠI HÀNG |
CHI TIẾT |
THỜI HẠN |
1 |
Võng Xếp |
Khung võng |
3 năm |
Bạc đạn |
|||
2 |
Giường Xếp |
Khung giường |
* Renew products of the same type within 7 days of use if the product has technical errors.
2. Regulations on products with free warranty
These products are warranted for free when ensuring the following conditions:
- The product has warranty period and warranty registration (from the date indicated on the invoice of purchase documents).
- The warranty period is recorded on the warranty card and in accordance with technical regulations.
- Must have warranty card and warranty stamp of the company affixed on the product, the delivery note of the agent authorized by Tin Thanh Phat.
- The serial number and stamp on the product must be intact, not torn or lost.
- The serial number on the product, on the warranty card and on the delivery slip must be the same.
3. Regulations on products are not covered by free warranty
- Misuse of the product does not follow the technical regulations of each product detail.
- The product has exceeded the warranty period indicated on the coupon or lost the warranty card.
- The warranty seal is torn, broken, glued or modified.
- Warranty card does not specify serial number and date of purchase.
- The serial number on the product is wrong (or blurry, unrecognizable) compared to the warranty card.
- The product is damaged by external impacts such as falling, breakage, impact, scratches, dented, damp, rusty, watery or fire, natural disasters.
- The product has signs of being repaired before being taken to the Service Center that Trust Thanh Phat has authorized.
For more information about warranty regulations, please contact: 0948 857 442 for answers